Privacy Policy
Last Updated: June 21, 2026
ELEGANCE TRAVEL & CLEANING F.Z.C ("Cleaning Services," "we," "us," or "our") is committed to protecting the privacy of individuals who use our cleaning services in the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://app161.afliweb.com or engage our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, book a service, contact us, or subscribe to our communications. This information may include your full name, email address, phone number, property address, and details about your cleaning preferences. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes: to provide and manage our cleaning services, process bookings and payments, communicate with you regarding your service requests, respond to your inquiries and support needs, improve our website and service offerings, send promotional materials and updates (with your consent where required by law), and comply with legal obligations in the United Arab Emirates.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering communications, or analyzing data. These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties. We may also disclose information when required by law or to protect our rights, property, or safety.
Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law in the United Arab Emirates. We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under applicable data protection laws in the United Arab Emirates, you have the right to access, correct, update, or request deletion of your personal information held by us. You may also object to or restrict certain processing activities, and you have the right to withdraw your consent at any time where we rely on consent to process your data. To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hello@cleaningservices.ae
Phone: +971 500000000
Address: Business Bay, Dubai, United Arab Emirates
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
ELEGANCE TRAVEL & CLEANING F.Z.C ("Cleaning Services," "we," "us," or "our") is committed to protecting the privacy of individuals who use our cleaning services in the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://app161.afliweb.com or engage our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, book a service, contact us, or subscribe to our communications. This information may include your full name, email address, phone number, property address, and details about your cleaning preferences. We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes: to provide and manage our cleaning services, process bookings and payments, communicate with you regarding your service requests, respond to your inquiries and support needs, improve our website and service offerings, send promotional materials and updates (with your consent where required by law), and comply with legal obligations in the United Arab Emirates.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering communications, or analyzing data. These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties. We may also disclose information when required by law or to protect our rights, property, or safety.
Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law in the United Arab Emirates. We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under applicable data protection laws in the United Arab Emirates, you have the right to access, correct, update, or request deletion of your personal information held by us. You may also object to or restrict certain processing activities, and you have the right to withdraw your consent at any time where we rely on consent to process your data. To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hello@cleaningservices.ae
Phone: +971 500000000
Address: Business Bay, Dubai, United Arab Emirates
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.